Privacy Policy

MiningWatchdog Marketplace Privacy Policy

Effective Date: 2024

This Privacy Policy applies to all users registered on Miningwatchdog Marketplace.

This policy outlines how MiningWatchdog Marketplace ("MiningWatchdog," "we," "our," or "us") utilizes and safeguards your personal information.  This policy has the following sections.

 

i. Objective Scope

ii. Regulatory and Processing Parties

iii. Collection/use and disclosure of your information

iv. Information You Share on MiningWatchdog

v. Using Information on MiningWatchdog

vi. Cookies

vii. No Spam, Spyware, or Spoofing

viii. Account Protection on Miningwatchdog Marketplace

ix. Accessing, Reviewing, and Changing Your Personal Information

x. Security

xi. Third Parties

xii. Update and Review

This Privacy Policy defines how we manage your personal information for our services on the MiningWatchdog platform. It applies broadly to MiningWatchdog's website and content, including related domains and subdomains where this policy is featured in the MiningWatchdog’s help centre.

In addition to the practices outlined herein, MiningWatchdog has established company Rules, recognized by relevant privacy regulators, to ensure the adequate protection of your personal information irrespective of its location. These rules may offer additional privacy rights depending on your location. For more information regarding the Corporate Rules, please contact us.

Regulation And Processing Parties

By utilizing MiningWatchdog's services, you agree that:

MiningWatchdog is the data regulator, responsible for processing your personal information. We may transfer data to relevant affiliated entities, including our support team and the MiningWatchdog’s in-house marketing department. Your personal information will be processed to provide the services specified in the User Agreement and according to the principles outlined in this Privacy Policy.

Data Collection

You can browse MiningWatchdog without revealing your identity or sharing any personal information. But once you provide your personal information to us you become non-anonymous to us. We may collect and store the following personal information:

i. Your email address, physical contact information/ physical address, and, in certain instances, financial information such as credit card or bank account numbers.

ii. Transactional information derived from your activities on the platform, buying, selling, Shipping, billing, and other details provided for item purchase or shipment.

iii. Information from your community interactions, discussions, feedback, and correspondence.

iv. Additional information requested for verification or to comply with site policies. Information from third parties, such as demographic data or navigation information.

v. Other information from your interaction with our sites, services, content and advertising, including computer/device and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information.

vi. Other additional information from third parties (for example, if the information you provide cannot be verified, we may ask you to send us additional information, such as your driver’s license, credit card statement, or to answer additional questions online to help verify your information).

Use

Our main objective in collecting personal information is to provide you with a secure, seamless, and tailored experience. We may use your personal information to:

i. Provide requested services and customer support.

ii. Resolve disputes, collect fees/ commissions, and troubleshoot issues.

iii. Prevent, detect, and investigate prohibited or illegal activities and enforce our User Agreement.

iv. Customize, measure, and improve our services, content, and advertising.

v. Inform you about our services, targeted marketing, and promotional offers based on your preferences.

vi. Send marketing communications via email, allowing you to opt-out/ unsubscribe at any time.

Marketing

MiningWatchdog does not sell or rent your personal information to third parties for marketing purposes without explicit consent. We may combine your information with data from other users and companies to improve and personalize our services, content, and advertising. You can opt out of marketing communications or ad-customization programs via the "Unsubscribe’’ option.

How We Disclose Your Information

We may disclose your information in some events while: providing our service, complying with legal obligations, enforcing policies, addressing claims of infringement, and safeguarding rights, property, or safety.

We may share your personal data with:

PayPal or Shipping agencies working with Miningwatchdog, to offer collaborative services, including registration, transactions, and customer support. This information helps in detecting and preventing potential illegal activities and violations of policies and informs decisions regarding services, and communications. Marketing communications from these companies are sent only upon your request for their services.

Service providers under contract who assist with various business operations, including fraud investigations, and customer support.

Other Miningwatchdog users, locally or internationally. For instance, in transactions with other users, your email address, contact information, and postal address may be visible to facilitate the completion of the transaction.

Third parties to whom you explicitly request us to send your information or about whom you are explicitly notified and consent to when using a specific service.

Law enforcement agencies, governmental bodies, or third parties if only they request for information related to criminal investigations, suspected illegal activities or any activities potentially exposing Miningwatchdog, you, or any other user to legal liabilities. The personal information we may disclose includes User ID, name, contact details, fraud complaints, and transaction history, among relevant data.

MiningWatchdog’s legal team in case of fraud, intellectual property infringement, piracy, or other unlawful activities. Information disclosed may include name, address, contact details, and company name, as deemed necessary or legally required.

MiningWatchdog respects your privacy and to maintain a business relationship free from fraudulent or illegal activities, we refrain from disclosing your personal information to law enforcement, government officials, or third parties without a legally valid request/ reason. Exceptions include instances where disclosure is necessary to prevent forthcoming physical harm or financial loss, or to report suspected illegal activities.

Display of Information You Share on MiningWatchdog

Your user ID is publicly displayed on MiningWatchdog and linked to your activity. Other users can view your orders, purchases, items for sale, feedback, ratings, and associated comments. If you are a business seller, your contact details/ including shop details may be visible on the platform.

Using Information on MiningWatchdog

MiningWatchdog enables you to share personal and financial information to complete transactions. We encourage transparent disclosure practices and urge users to evaluate their trading partners' privacy policies before sharing information. Users must comply with data protection laws and respect others' privacy.

Cookies

MiningWatchdog uses cookies to analyze webpage flow, customize services, measure the effectiveness of promotions, and enhance trust and safety. This is what you need to know about cookies.

1. You can only access and use certain features through cookies.
2. We use cookies to identify user sign-in sessions
3. Most cookies are session-based and automatically deleted after use, from your hard drive.
4. Users can decline cookies if permitted by their browser, though this may affect site functionality.

   
   

No Spam, Spyware, or Spoofing

MiningWatchdog prohibits spam and unauthorized communication. We scan for spam, viruses, and malicious content.

Account Protection

Users are responsible for safeguarding their account passwords and personal information. If an account password is compromised, users should immediately notify MiningWatchdog and change their password. If you deliberately share your password with others, you will be responsible for any action done on your account and we assume the actions are done by you. If others access your password illegally, contact Miningwatchdog over any activity carried under your account and change your password immediately.

Accessing, Reviewing, and Changing Your Personal Information

Most personal information can be accessed, reviewed, and changed through the MiningWatchdog platform. Users must promptly update inaccurate information. Upon request, we will close accounts and remove personal information following applicable law. If you want to update or change your personal information you can do that as long as it does not affect other users. Miningwatchdog will verify all attempts to change personal information. Upon request to delete your account, Miningwatchdog will permanently delete all your account information.

 Data Protection/ Security

MiningWatchdog employs various measures, including encryption and physical security, to protect user information. However, we cannot guarantee absolute privacy due to potential interception or misuse by third parties. For example, we cannot guarantee protection where you have shared your password with others or when others steal your password from your devices.

Third Parties

This Privacy Policy pertains only to information collected by MiningWatchdog. Users are subject to third-party privacy policies when disclosing information to external entities. If you disclose your information to third parties, different rules may apply depending on their rules on the use of information. Always remember that this Privacy Policy addresses only the use and disclosure of information we collect from you and not information you give to third parties.

Review and Update

MiningWatchdog may Review and update this Privacy Policy, with changes taking effect 10 days after initial posting. Users will be notified via the MiningWatchdog Message Center or email. For inquiries or concerns, please contact us through our help centre or send us an email.