Frequently Asked Questions by Buyers On Orders

Frequently Asked Questions by Buyers On Orders

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Last Update 2 maanden geleden

1. How do I make an order?

Placing an order is easy! Simply browse our website, register here as a buyer, select the products you want, add them to your cart, and proceed to checkout and make payment for your items. Follow the on-screen instructions to complete your purchase. Our product listing page enables you to view the currently available cryptocurrency mining equipment and its description to allow you to make informed buying decisions.

2. How can I track my orders?

Your orders can be tracked via your dashboard.

3. How can I cancel my order?

You can cancel your order by sending a mail cancelling your order details to our support prior to shipping. Once shipping has commenced, kindly note that we can't accept cancellations.

4. Why was my order cancelled?

To find out why your order was cancelled, send a mail to our customer support here to raise a complaint ticket

5. Customer Support

Can't find a solution? Contact us here

6. Can I communicate with the seller?

Absolutely! You can, through our messaging platform for negotiation and logistics with your vendor. For the safety of both parties, we moderate messages prior to ordering. After an order has been made, instant messaging is then enabled for both parties. 

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